Xinhe is a professional manufacturer of high-quality vinyl film, providing customers with transfer materials that offer excellent printing performance. Our products are typically used in the garment accessories industry and other general heat transfer applications. A quality transfer material will ensure that finished products will have the desired release force, tensile strength, aging strength, and other desirable details you’re looking for.
One of our greatest advantages is that we own and operate an independent coating chemical laboratory. With 11 years of research and development, we have continuously upgraded our adhesive films and adjusted the coating formula to better meet the needs of the market. By adjusting the proportion of different components of the film, we can change the matte degree, release force, material size, ink absorption, and other properties as required by customers. Once the formula is fixed, it will remain stable for a long period of time.
For the sake of ensuring the quality of our adhesive film, we will test the tensile strength, friction and matte finish before the products leave the factory to ensure the quality of each shipment and the matte finish is in accordance with customer requirements. Our factory materials are strictly controlled and products have been praised by customers in the United States, the United Kingdom, Vietnam, Bangladesh, India, Sri Lanka, Pakistan, Dominica and other countries. Xinhe was awarded the OKEO-TEX certification in June, 2017, which is a recognition of high quality products and our employee’s hard work.
Because of different printing methods, inks and printing processes used by different customers from various countries, customers may encounter problems when using our products. We will provide professional guidance to ensure the customers resolve these issues quickly. We will inspect the production record and quality inspection record before shipment to stop any defective products from leaving our factory. Additionally, we will analyze specific problems to assist customers and prevent the same issues from arising again. In the rare case that we cannot troubleshoot the issue, we will provide replacement products to the customer in order to minimize downtime.